Terms & Conditions
Straightforward terms written by merchants, for merchants. No legal jargon, just fair rules that protect everyone in our community.
The Essentials
Here's what matters most when using WebMe products and services.
Fair Use Policy
Use our plugins and resources responsibly in production environments. Test everything first, backup regularly.
Merchant Support
We're here to help fellow merchants succeed. Our support team understands real business needs, not just code.
Clear Licensing
Simple, straightforward licensing. Use our plugins on your stores, but don't redistribute or resell them.
Community First
We built these terms to protect our community of merchants, not to create legal gotchas or hidden fees.
Detailed Terms
1. Using Our Products
When you purchase our plugins or use our services, you get:
- A license to use the plugin on your WooCommerce stores
- Access to updates and support during your subscription period
- The right to modify the code for your own use (but not redistribute)
You cannot resell, redistribute, or share our plugins with others. Each license is for specific stores or developers.
2. Payment & Refunds
We believe in our products, so we offer a 30-day money-back guarantee on all purchases. If our plugin doesn't work as advertised or doesn't fit your needs, we'll refund you - no questions asked.
Subscriptions auto-renew annually. You can cancel anytime, and you'll keep access until your current period ends.
3. Support & Updates
Active subscribers get:
- Priority email support from people who actually use WooCommerce
- Regular plugin updates for compatibility and new features
- Access to our merchant community and resources
We aim to respond to support requests within 24 hours on business days.
4. Your Responsibilities
As a fellow merchant, we know you'll use our tools responsibly. That means:
- Testing plugins on staging sites before going live
- Keeping regular backups of your store
- Staying up to date with WordPress and WooCommerce versions
- Following applicable laws and regulations for your business
Important Limitations
We're transparent about what we can and can't be responsible for.
Test Before Production
Always test plugins on a staging environment first. We can't be responsible for issues caused by not testing properly.
Backup Your Data
Maintain regular backups of your store. While our plugins are tested extensively, you're responsible for your data.
Compliance is Shared
Our plugins help with compliance (like EU VAT), but you're ultimately responsible for your legal obligations.
Questions about these terms? We're here to help clarify anything.
Contact Us